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location >> home : profiting in a down economy [ 4 of 5 ]




A REAL SOLUTION:

"In many ways, those were the easy projects."

We were done with their Quick Start approach. The harder part was getting my management team to think differently and solve the deeper problems of our culture. But we started to turn even that around.

ProfitLink provided real hands-on coaching where it was needed. I was getting more of the most valuable work out of almost every person in the company, and ProfitLink was there all the way - Being flexible in projects without always trying to renegotiate. (And keeping a sense of humor as they were up to their eyeballs in our problems.)

In under 5 quarters we installed the ProfitLink Improvement System -- their Focus and Strive products -- at our site, and got approval from our corporate management to move beyond our pilot project stage. The results were amazing after one year, and still amazing five years later. Even our suppliers and customers were involved, as we helped each other to make a difference.

We were profitable, our culture was changing, we had new customers, and our competitors were nervous. Wow!
"My industry colleagues laughed in disbelief when I told them about the ROI we were getting from these guys...then they asked for a phone number!"

SUSTAINABLE IMPACT:
year one:
$18 million

year five:
$128 million total

average result:
$25.6 million/yr.


Controller: "I actually have the ability to track real financial impact. At the end of the day, I believed the numbers...it's for real."

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