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OUR SITUATION:
"Things were getting
worse."
We were caught in the scissors curve, with our
customers demanding more and more. Profit
pressures were incredible.
For years we had been trying different solutions,
each with little effect on our situation. And
with pay-as-you-go capex in our corporation, our
options were limited.
We knew the answer: find operating
improvements and open new markets.
Only lower costs and higher margin products could
turn us around.
We also knew we needed help:
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How to get operating improvements given our
limited options?
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How to upgrade responsiveness and service to
meet new customer expectations?
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NOT ENOUGH IMPACT:
- Reduced headcount
- Mothballed assets
- TQM & ISO
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