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THE
BACKGROUND:
"I knew our problems weren't
unique."
We thought our costs had been optimized, all the
improvements made. Then an old friend told me
about a small firm that made a big
difference for his company.
I was skeptical when he said they were
management consultants -- the Big 5 and the other
big players had come and gone through our place
with little benefit -- and we had no resources
left to manage a high-cost consulting
relationship.
I was running short of options and he was so
convinced they would make a big impact - and fast
- that I took a risk.
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AN ALL-TOO-COMMON STORY IN
OUR INDUSTRY:
- Acquired a few years ago
- Global firm, no integration
- 3 years of eroding P&Ls
- Old machinery
- Deteriorated morale
- Personnel and
management problems
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